Privacy Policy
Effective Date: March 15, 2026
1. Information We Collect
When you interact with LHE Digital LLC ("Company," "we," "us," or "our"), we may collect the following categories of information:
- Identifiers: Name, email address, phone number, and business name provided through our contact forms, during consultations, or via other communications.
- Commercial Information: Records of services purchased or considered, including service inquiries and project details.
- Internet/Electronic Activity: Information about how you interact with our website, including pages visited, time spent, referring URLs, browser type, operating system, IP address, and device identifiers.
- Communication Data: Records of messages, emails, text messages, and phone calls related to our services, including opt-in timestamps and consent records.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Send informational and transactional communications via email, SMS, or phone
- Improve our website and services
- Process payments and manage client accounts
- Maintain records of consent and opt-in/opt-out status
- Comply with legal obligations
3. SMS/Text Messaging Privacy
If you provide your phone number and consent via our contact form, you may receive text messages from LHE Digital LLC for informational and transactional purposes, such as appointment confirmations, service updates, follow-up communications, and responses to your inquiries. These messages may be sent using automated technology.
- Message and data rates may apply
- Message frequency varies
- Consent is not a condition of purchase
- Reply STOP to unsubscribe from text messages at any time
- Reply HELP for assistance or contact us at info@lhedigital.com
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your phone number will only be used to communicate with you regarding our services and your inquiries. We may share mobile information with service providers who assist us in delivering messages (e.g., SMS platform providers), solely for the purpose of transmitting your messages.
We retain records of SMS opt-in consent and opt-out requests for a minimum of ten (10) years to comply with applicable state and federal regulations.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party tools we use to deliver services (e.g., hosting, CRM, email platforms, SMS platforms). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: When required by law, subpoena, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any change in ownership or control of your personal information.
5. Do Not Sell or Share My Personal Information
LHE Digital LLC does not sell or share your personal information for cross-context behavioral advertising purposes. If you would like to exercise your right to opt out of any future sale or sharing of personal information, you may contact us at info@lhedigital.com.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. Categories of cookies we may use include:
- Necessary Cookies: Required for basic site functionality.
- Analytics Cookies: Help us understand how visitors interact with our website.
You can control cookie preferences through your browser settings. We honor Global Privacy Control (GPC) signals sent by your browser.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. SMS consent and opt-out records are retained for a minimum of ten (10) years in compliance with applicable regulations.
9. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of the sale or sharing of your personal information
- Opt out of marketing communications
- Opt out of text messages by replying STOP
- Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us at info@lhedigital.com. We will respond to verifiable requests within 45 days.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it.
12. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
13. Terms of Service
Please also review our Terms of Service, which govern your use of our services and contain additional information about SMS messaging terms, opt-out procedures, and your rights.
14. Contact
For questions about this privacy policy or to exercise your privacy rights, contact us at:
LHE Digital LLC
Email: info@lhedigital.com